Introduction
Eraaya Events (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our services, including our website, events, and communications.
Information We Collect
We may collect the following types of information:
1. Personal Information
Name, email address, phone number, and mailing address when you register for events or sign up for newsletters.
Payment details for ticket purchases or other transactions.
2. Non-Personal Information
Browser type, IP address, device information, and browsing patterns on our website.
Cookies and similar technologies for website analytics and customization.
3. Event-Specific Information
Photographs, videos, and recordings from events, which may include your likeness if you attend our events.
How We Use Your Information
We use your information for the following purposes:
To provide and manage our events and services.
To process payments and issue tickets.
To send marketing communications, newsletters, and updates about events.
To improve our website, services, and user experience.
To comply with legal obligations or enforce our terms of service.
How We Share Your Information
We do not sell or rent your personal data. However, we may share your information with:
Service providers and vendors assisting with event management, payment processing, or marketing.
Law enforcement or regulatory authorities if required by law.
Third parties for promotional purposes only with your explicit consent.
Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. Photographs and recordings from events may be retained for archival and promotional purposes.
Your Rights
You have the following rights concerning your personal data:
Access: Request access to the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your personal information, subject to legal or contractual obligations.
Opt-Out: Unsubscribe from marketing communications at any time.
To exercise these rights, please contact us at privacy@eraayaevents.com.
Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure.
Third-Party Links
Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: privacy@eraayaevents.com
Address: Andheri West, Mumbai, Maharashtra 400047
Phone: +91 96091 50555